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- Citrix Workspace App For Mac
Citrix Workspace app for Mac. A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. Citrix has designated Receiver for Windows version 4.9 a 'Long Term Service Release' (LTSR) version. Unlike their standard releases which have a lifecycle of 18 months, each LTSR version will have a three-year lifecycle during which a regular series of updates will be released for that LTSR version.
Citrix Client Installs for CoxHealth SRA
Contents
NOTE: Internet Explorer 11 is currently recommended for accessing SRA on Windows.

Before logging in to the SRA site, download and install Citrix Receiver for Windows from:
https://www.citrix.com/downloads/citrix-receiver/legacy-receiver-for-windows-ltsr/receiver-for-windows-ltsr_4_9_8000.html

1) Click on “Download Receiver for Windows.” Scroll down if you do not see the download button.
2) Click “Run” when asked what to do with the file.
3) When prompted click the 'Start” button.
Citrix Workspace Ltsr Mac Free
4) Read and click the check mark to accept the license agreement and click “Next”.
5) You may get a question about “Single Sign-on'. If so, set this OFF (not checked) and click “Install”.
6) Click “Finish” when the install progress is complete. Do not click “Add Account”.
Citrix Workspace Update Mac
7) Reboot your PC.
8) After reboot, it will ask you to add an account. This is not needed. Leave blank and click the check mark by “Do not show this window automatically at logon”, and then click the “Close” button.
You should now be able to launch applications in the SRA portal.
See the Imprivata Two-Factor Authentication page at https://ext.coxhealth.com/HowTo/2Factor/2FAInstructions.htm for how to setup and use Imprivata during your SRA login.
NOTE: At this time, on Mac it is not possible to provide the best SRA user experience with the Safari browser. We highly recommend using Google Chrome instead for accessing the SRA portal and applications on Mac.
Download and install Citrix Workspace for Mac from:
https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
1) Click on “Download Citrix Workspace app for Mac.”
2) Click Allow if prompted to allow downloads.
3) When download completes, click on the Downloads icon on the Dock and select CitrixWorkspaceapp.dmg.
4) Double-click on “Install Citrix Workspace”.
5) Click “Continue” to start installer.
6) Click the “Continue” button.
7) Click the “Continue” button on License Agreement.
8) Click the “Agree” button.
9) Click the “Install” button.
10) If you are prompted to do so, type in your password to allow install.
11) Do not select “Add Account”. Click the “Continue” button.
12) At “Installation Successful”, click the “Close” button to end the installation.
13) Google Chrome is the recommended browser for SRA access on Mac. To configure it to seamlessly start your SRA apps when you launch them, do the following:
A.Go to https://sra.coxhealth.com and log in with your CoxHealth network username and password.
B.See the Imprivata Two-Factor Authentication page at https://ext.coxhealth.com/HowTo/2Factor/2FAInstructions.htm for how to setup and use Imprivata during your SRA login, if you have not already done so.
Citrix Workspace Ltsr Mac Software
C.Click on an application icon.
D.Citrix SRA uses “.ica” files to connect you to your app. Chrome will download this file and it will appear in a bar at the bottom of the Chrome window.
E.Instead of clicking on the downloaded file name, click the arrow beside the file name, and set the option to “Always Open Files of This Type”. This will allow future app launches to skip the download step.
See the Imprivata Two-Factor Authentication page at https://ext.coxhealth.com/HowTo/2Factor/2FAInstructions.htm for how to setup and use Imprivata during your SRA login.
1) Go to the Apple App Store and download “Citrix Workspace”.
2) Open the app and tap “Get Started”.
3) On this screen, tap the 3 dots in the top right corner
4) This screen appears. Tap “Manual Setup”.
5) This screen appears. Type in your CoxHealth user name in the top box and your password in the bottom box. Then, tap “Log On”.
6) The Imprivata screen appears and automatically transitions back to the log in screen with the Notification appearing to approve the access request.
7) Tap the access request notification at the top of your screen.
8) Tap Approve on the message that displays.
9) Tap to go back to Workspace in the top left of your screen.
10) The Workspace icons all display and can be accessed.
1) Go to the Google Play Store and download “Citrix Workspace”.
2) Open the app. You may be prompted with multiple permissions prompts. All can be answered Deny, and you will still be able to launch applications from your device. However, certain functions of applications that might rely on these components may not function properly. Therefore, the recommendation is to Allow on all access prompts.
3) This screen appears. Tap “Get Started”.
4) Type sra.coxhealth.com in where it asks for “Email address or Store URL”.
IMPORTANT: Make sure to turn on the switch next to “Add account type as Web Interface”.
Note: Some devices will automatically add a space after a period. Verify that there are no spaces after the periods, or it will NOT work.
Tap “Continue”.
5) You will be prompted to log in to the SRA page.
Type in your CoxHealth user name in the top box and your password in the bottom box. Then, tap “Log On”.
6) Confirm your identity using the Imprivata Two-Factor Authentication.
7) Tap the application that you wish to launch. Scroll down to view more apps in the list if needed.
8) You will see a screen of gestures that you can use to control your applications. This can be turned off at any time by tapping the switch next to “Show at launch”.
Citrix Client Installs for CoxHealth SRA
Contents
NOTE: Internet Explorer 11 is currently recommended for accessing SRA on Windows.
Before logging in to the SRA site, download and install Citrix Receiver for Windows from:
https://www.citrix.com/downloads/citrix-receiver/legacy-receiver-for-windows-ltsr/receiver-for-windows-ltsr_4_9_8000.html
1) Click on “Download Receiver for Windows.” Scroll down if you do not see the download button.
2) Click “Run” when asked what to do with the file.
3) When prompted click the 'Start” button.
4) Read and click the check mark to accept the license agreement and click “Next”.
5) You may get a question about “Single Sign-on'. If so, set this OFF (not checked) and click “Install”.
6) Click “Finish” when the install progress is complete. Do not click “Add Account”.
7) Reboot your PC.
8) After reboot, it will ask you to add an account. This is not needed. Leave blank and click the check mark by “Do not show this window automatically at logon”, and then click the “Close” button.
You should now be able to launch applications in the SRA portal.
See the Imprivata Two-Factor Authentication page at https://ext.coxhealth.com/HowTo/2Factor/2FAInstructions.htm for how to setup and use Imprivata during your SRA login.
NOTE: At this time, on Mac it is not possible to provide the best SRA user experience with the Safari browser. We highly recommend using Google Chrome instead for accessing the SRA portal and applications on Mac.
Download and install Citrix Workspace for Mac from:
https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
1) Click on “Download Citrix Workspace app for Mac.”
2) Click Allow if prompted to allow downloads.
3) When download completes, click on the Downloads icon on the Dock and select CitrixWorkspaceapp.dmg.
4) Double-click on “Install Citrix Workspace”.
5) Click “Continue” to start installer.
6) Click the “Continue” button.
7) Click the “Continue” button on License Agreement.
8) Click the “Agree” button.
9) Click the “Install” button.
10) If you are prompted to do so, type in your password to allow install.
11) Do not select “Add Account”. Click the “Continue” button.
12) At “Installation Successful”, click the “Close” button to end the installation.
13) Google Chrome is the recommended browser for SRA access on Mac. To configure it to seamlessly start your SRA apps when you launch them, do the following:
A.Go to https://sra.coxhealth.com and log in with your CoxHealth network username and password.
B.See the Imprivata Two-Factor Authentication page at https://ext.coxhealth.com/HowTo/2Factor/2FAInstructions.htm for how to setup and use Imprivata during your SRA login, if you have not already done so.
C.Click on an application icon.
D.Citrix SRA uses “.ica” files to connect you to your app. Chrome will download this file and it will appear in a bar at the bottom of the Chrome window.
E.Instead of clicking on the downloaded file name, click the arrow beside the file name, and set the option to “Always Open Files of This Type”. This will allow future app launches to skip the download step.
See the Imprivata Two-Factor Authentication page at https://ext.coxhealth.com/HowTo/2Factor/2FAInstructions.htm for how to setup and use Imprivata during your SRA login.
Citrix Workspace For Mac Ltsr
1) Go to the Apple App Store and download “Citrix Workspace”.
2) Open the app and tap “Get Started”.
3) On this screen, tap the 3 dots in the top right corner
4) This screen appears. Tap “Manual Setup”.
5) This screen appears. Type in your CoxHealth user name in the top box and your password in the bottom box. Then, tap “Log On”.
6) The Imprivata screen appears and automatically transitions back to the log in screen with the Notification appearing to approve the access request.
7) Tap the access request notification at the top of your screen.
8) Tap Approve on the message that displays.
9) Tap to go back to Workspace in the top left of your screen.
10) The Workspace icons all display and can be accessed.
1) Go to the Google Play Store and download “Citrix Workspace”.
2) Open the app. You may be prompted with multiple permissions prompts. All can be answered Deny, and you will still be able to launch applications from your device. However, certain functions of applications that might rely on these components may not function properly. Therefore, the recommendation is to Allow on all access prompts.
3) This screen appears. Tap “Get Started”.
4) Type sra.coxhealth.com in where it asks for “Email address or Store URL”.
Citrix Workspace Ltsr Mac Update
IMPORTANT: Make sure to turn on the switch next to “Add account type as Web Interface”.
Note: Some devices will automatically add a space after a period. Verify that there are no spaces after the periods, or it will NOT work.
Tap “Continue”.
5) You will be prompted to log in to the SRA page.
Type in your CoxHealth user name in the top box and your password in the bottom box. Then, tap “Log On”.
6) Confirm your identity using the Imprivata Two-Factor Authentication.
Citrix Workspace App For Mac
7) Tap the application that you wish to launch. Scroll down to view more apps in the list if needed.
8) You will see a screen of gestures that you can use to control your applications. This can be turned off at any time by tapping the switch next to “Show at launch”.
