For RV325, need suggestions for teleworker VPN client software As a volunteer church techie I've just installed RV325 in a scenario matching the description of small business. I've achieved port-forwarding from the outside world to a dummy host that is not mission-critical.
Bad dream for an IT engineer? Try this: an executive working from home gets booted off an all-hands video meeting. Then it happens again. And again.
- Oct 05, 2020 VM Sizing for Teleworker VPN Last updated; Save as PDF No headers. Based on the deployment requirements for the number of teleworker APs and the total anticipated throughput, you can choose the appropriate hardware specifications for your VM Concentrator server.
- Dec 12, 2018 The Teleworker VPN Client feature minimizes the configuration requirements at remote locations by allowing the device to work as a Cisco VPN hardware client. When the Teleworker VPN Client starts the VPN connection, the IPSec VPN server pushed the IPSec policies to the Teleworker VPN Client and creates the corresponding tunnel.
That happened to me a couple of months ago. Fortunately, when I received the call, I could see immediately that the problem lay with the executive’s ISP, not our network. As a result, my team quickly resolved the problem and saved hours of troubleshooting time. And I slept better.
Better visibility is one of several ways our Customer Zero team is improving the telework experience at Cisco. And by combining cloud managed SD-WAN technologies with cloud-based security technology, we are on the road to a full Secure Access Service Edge (SASE) implementation that provides consistently secure access wherever Cisco employees choose to work. As Customer Zero, we try out new Cisco technologies in a real-world setting so we can share our experiences with customers. Here are five ways we’re improving telework.
We’ve always had a robust telework program. Most people who work remotely use Cisco AnyConnect Secure Mobility Client on laptops and mobile devices and some teleworkers use the Cisco Virtual Office (CVO), which includes a hardware-based VPN service. AnyConnect and CVO are both what’s known as “full tunnel” solutions. All traffic from the laptop goes through a VPN tunnel to a Cisco data center. From there, cloud traffic takes another hop to its final destination.
But if I want to work on an Excel file, it doesn’t make a lot of sense for my request to go through the Cisco data center on its way to the Office 365 cloud. The detour adds latency and unnecessarily uses data center network bandwidth. It’s smarter to “split” the tunnel, providing separate routes for data center traffic and cloud traffic.
We’ve split the tunnel using our Cisco remote worker SD-WAN solution. On the Cisco vManage console, we’ve created a rule that sends traffic destined for designated trusted SaaS providers (Webex, Cisco TV, Office 365, and Box, etc.) directly to the cloud.
Our InfoSec team is strict about what they consider a trusted cloud. Other cloud traffic, like iCloud, also bypasses our data center. But rather than heading directly to its destination, it goes first to Cisco Umbrella, as part of our SASE architecture, which blocks malicious domains and cloud applications.
The fastest path to a cloud service provider might be different at 8:30 a.m. than it is at 8:32 a.m., depending on network conditions. To deliver a consistently good experience with Office 365, we’re using an SD-WAN feature called Cloud On-Ramp for SaaS. It probes the various paths to the cloud to identify the best quality of experience at the moment and then directs the traffic over that path.
Many of us share a home internet connection. If your three kids are all in Zoom school, your Webex video might freeze. On the Customer Zero team, we’re using the QoS feature on our home ISR 1100 routers to prioritize Webex and other latency-sensitive applications. Whenever available home internet bandwidth dips below a certain threshold, the bandwidth allocated for Webex and other high-priority applications are automatically adjusted.
I’ve noticed that if an application is slow or the connection drops, a teleworker’s first instinct is to blame the equipment. I can’t count the times I’ve spent hours troubleshooting a case only to discover the source was an ISP issue. One of our favorite management tools is ThousandEyes, a software agent installed on the Customer Zero team’s laptops. ThousandEyes constantly collects user experience data—for example, the time it takes for a page to load, internet service provider issues, features used, laptop CPU utilization, runtime issues, etc. If a user opens a case but the issue disappears before we can look at it, we can go back in time to find the cause. Just last week someone reported a Webex issue, and ThousandEyes showed that at the time of the issue, laptop CPU utilization was 100%. That visibility saved us a fruitless investigation. We just explained to the user how to use a bot on Cisco Webex Teams if the issue ever happened again.
Next up
Cisco is moving toward a zero-trust model. The basic idea is that no matter where a user is (Cisco office, home office, park), we’ll verify the user’s identity and device security before granting access to an application. We’re starting to move certain applications off the VPN. Teleworkers will access them directly over the internet through Cisco Duo Network Gateway.
I welcome your questions or comments about making telework better with SD-WAN.
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| This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page. If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN? |
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Primer
This guide will assist with the installation of the Cisco AnyConnect VPN client for Windows (Vista, 7, 8.1 and 10).
Installation
Vpn Client Download
You need administrator level account access to install this software. When prompted with Windows UAC (User Access Control) you need to allow to install this software.
Cisco Teleworker Vpn Client Free
- Download the VPN installer from MIT's download page, Cisco AnyConnect VPN Client for Windows. Note:MIT certificates required.
- Find and double click the downloaded file named 'anyconnect-win-4.5.XXXXXX.exe', where XXXXXX is the sub-version number of the installer.
- On the following screen titled 'Welcome to the Cisco AnyConnect Secure Mobility Client Setup Wizard', click Next.
- When presented with the software license agreement, click I accept on the slide-down menu and click Next.
- Click Install when prompted (Note: the user must be an administrator of the machine to install).
Note: You may be warned the program comes from an unknown publisher and asked to confirm that you want to allow it to make changes to your computer. Click Yes to continue. - When installer begins installation you will see
- Click Finish when prompted to complete installation.
Connect
- Launch Cisco AnyConnect.
- Enter the address of the MIT Cisco VPN:
- Duo (two-factor authentication) required users must use: vpn.mit.edu/duo.
- Non-Duo (single-factor authentication): vpn.mit.edu
- Click Connect.
- When prompted, enter your MIT username and password.
- For Duo users, in the field labeled 'Second Password' you can enter one of the following options:
- push - Duo will send a push notification to your registered cell phone with the Duo Security mobile app installed
- push2 - Duo will send a push notification to your _second registered device with the Duo Security mobile app installed_
- sms - Duo will send anSMSto your registered cell phone; then enter that as your second password (you will fill out the login info twice with this method, first to get the sms code, then to enter it)
- phone - Duo will call your registered cell phone
- phone2 - Duo will call your second registered cell phone
- The one time code generated by your hardware token or the Duo Security mobile app (the code changes ever 60 seconds)
In this example, we've entered 'push' in the 'Second Password' field.
Sometimes methods with lag time, like Call, will time out before allowing you to complete Duo Authentication. SMS and one time codes generated by your hardware token (yubikey) or the Duo Security mobile app are the fastest methods and can help you avoid time-out issues.'How to call different devices'
If you have multiple devices that can use the same method, for instance two mobile phones or two phones that can receive phone calls, you can reference them by different numbers. For instance, to call the top device on your managed devices page (http://duo.mit.edu), you can use 'phone' (for the default) or 'phone1' to call the second phone, you can use 'phone2'.
- In this example, you will receive a push notification on your cell phone. Click Approve.
- Cisco AnyConnect should now present you with the MIT VPN banner and the VPN connection will complete.
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See Also